Hint: Why is my wacom pen pressure sensitivity not working?

Do you know this?

After starting Adobe Photoshop suddenly the pen pressure of your wacom tablet is gone! This can happen after a new program update for example.

hints_2D004

You are missing your wacom pen pressure?

The interesting thing is: The pen pressure is not really removed. Other tools that supports Wacom tablets works without any issues. So what is the reason for this strange problem?

First solution

After some research in the internet I’ve found a way how to reactive the pen pressure support in Photoshop. It worked very well on my system. I am using windows version 8.1 currently

Photoshop CC 2014 changes stylus use to use Microsoft system API’s, with these API’s you need to have Windows Ink enabled. These API’s give better stroke results and improve the out of the box experience for users using Windows tablet/convertible devices. If you want to go back to the old WinTab implementation of previous versions do the following:

How to

  1. Create a file that contains instructions to revert to the WinTab functionality.
    Create a text file in a text editor such as Notepad.
  2. Type in the following lines:
  3. Save the file as a plain text file named
  4. Save the file into the Photoshop settings folder, for example:

To turn off the gestalt’s functionality, delete the PSUserConfig.txt file. You can move it to a different folder too if it doesn’t contain any other commands. Or you change the lines so they read:

Second solution

But sometimes even creating the PSUserConfig.txt file does not help.

A possible reason for the missing pressure can be to restart the wacom drivers.

You can restart your pc to do solve this. But a reboot can be uncomfortable when you have opened already some applications and don’t want to start them all anew after the system reboot.

Wacom delivers a small but nice tool to backup and reload your settings and drivers. It is called „Wacom Tablet Preference File Utility“.

WacomPreferenceFileUtility

Wacom Tablet Preference File Utility

How to start the Wacom Tablet Preference File Utility in windows:

  1. Go to Start > All Programs > Wacom Tablet > Wacom Tablet Preference File Utility.
    Under windows 8:
    Use the shortcut Windows+Q and type in „Wacom Tablet Preference File Utility“. It should appear automatically.
    For all Graphire 3, Graphire 4 and Bamboo series tablets:
    Go to Start > All Programs > Pen Tablet > Pen Tablet Preference File Utility.
  2. Then select „Restore…“.

Before you can do this you should stored your preferences once before by using „Backup…„.

Christoph Werner

Christoph Werner creates cg graphics since 1991. Christoph works today as an Art Director and CG Artist mainly for the video game industry. Besides creating arts he is publishing tutorials. He is an official tutor for the software 3D-Coat.

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